*Reports to Head Application Management
*Conducts work to meet quality targets.
*Installs, operates and maintains access management tools as well as Operating System deployment technologoies
*Maintains liaison with other CSU internal units, Service Lines and other technical organizations.
*Provides operational support related to local CIS Service provision.
*Investigates and resolves technical issues in a systematic approach.
*Provides and maintains sound knowledge on implemented technologies.
*Assist in documenting the design and configuration of assigned applications and the required operating procedures.
*Implements procedures, tools and techniques for monitoring and managing the performance of applications and provides reports as required.
*Assists with and implements assigned project work packages.
Skills and Experience
*Deep knowledge of MS Windows Server and associated core enterprise services (Windows Server, workstation operating systems, active directory management, MS Exchange, MS Lync)Installation, patching, administration, tuning, configuration, hardening/securing, troubleshooting;
*Deep knowledge of and experience with System Center Configuration Manager, System Center Operation Manager, Microsoft Deployment toolset.
*Deep knowledge of networking protocols, ports & topologies (TCP/IP configuration and troubleshooting);
*Understanding of Remote Desktop Gateway Services; Remote App provisioning.
*Understanding of backup techniques (configuration, administration, troubleshooting);
*Experience and thorough understanding of Disaster Recovery (HW/OS/Storage - planning, implementation, testing, documenting;
*Familiar with processes related to Change/Configuration management.
*Knowledge of Intel hardware (servers, disk and tape storage);
*Knowledge of Windows Server 2012R2
*Group policy management;