My client who are based in Bristol are looking for an Employee Relations Specialist for an initial 6 month contract.
You'll be working in partnership with line management and across HR to deliver an exceptional customer experience across the people policies supported. In doing this, you'll always be mindful of the employee experience and make sure our people are treated fairly and consistently during what can be difficult times.
*Managing a range of complex cases, offering expert advice and brilliant solutions to these cases, and managing them to the most appropriate resolution within a timely manner.
*Developing and maintaining excellent relationships with stakeholders and relevant key contacts across BT and UK case management.
*Proactive in the development and delivery of continuous improvement programs (such as training), in support of equipping business leaders and line managers with the capability to improve the employee experience.
*Challenging business leaders and line managers who do not meet my expectations, through in the moment feedback and escalations.
*Knowledgeable of employment law and the ACAS codes that underpin policies, seeking advice as appropriate.
*Minimising any risk of employment tribunals and impact to our brand by calling out any poor practice in the moment.
*Strong influencing skills required for internal and external stakeholders
*Strong analytical skills and attention to detail, building the case for change, drawing on data and analytical techniques where appropriate, and communicating this to business audiences
*Business acumen: Understand the business / unit strategy and the drivers of organisational performance that link to employee engagement and effectiveness.
*Skilled negotiator with the ability to build trusted relationships to whilst driving the business strategy
*Development of employee engagement material
*Requires a high level of knowledge in a core HR speciality i.e. ER.
*Requires the ability to prioritise and organise competing demands
Nice to have:
*CIPD qualification or willingness to undertake
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