Process Architect - Belgium
You lead the development of complex cross-functional and cross-departmental end-to-end processes, both for product launches, process improvement initiatives (customer satisfaction, operational efficiency, simplification) and technical projects.
You develop business processes and lead cross-divisional teams in the development of a good end-to-end process to increase customer satisfaction and reduce costs.
You have a thorough knowledge of relevant process domain (s). Focus on order fulfilment, provisioning are a must., prepare these workshops thoroughly and push solutions to help the project move forward.
Degree & Experience
Proven and relevant experience in business process management
Operational experience is recommended
Experience in Telco is needed
Knowledge of core finding and buying, getting started, billing and payment and getting help processes
Experience with and control of a number of process techniques (elements of Lean, Six Sigma, BPM, etc.).
Knowledge in ARIS is an added value.
- English very good knowledge
- Dutch/French (added value)
LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.