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System Engineer

International Division
01782 203040
24-11-2022 03:38 PM
We are looking for a System engineer to work full time at the customer location.
The candidate needs to be in the possession of a NATO Clearance and living in or close to Mons.

The System Engineer is an important resource of managed services business.
Besides being responsible for the managed solution, the engineer will act as eyes-and-ears at the customer's premises.
He/She is responsible for technical support, assisting with server, application, networking and hardware incidents and change requests via phone and email/ticketing.
The System Engineer will follow up the incidents and changes till its successful closure within required SLAs.

Key responsibilities
* Manage the solution at customer location
* Interact with the customer to liaise on the issues affecting our managed solution
* Physical presence at the client location (job rotation between 8 am and 6 pm)
* Stand-by rotation (on average every 3 weeks) out of normal working hours
* Provide technical support on the incident and problems as per agreed Service Level Agreement
* Advise professionals and Level 3 support of various suppliers
* Prepare & manage service-related documentation.
* Present the service status to customer designated Service Manager if required.

* Have a valid work and residence permit for the EU
* Basic working knowledge and experience in system integration area
* Minimum of 5 years working experience in similar environment
* Familiar with the principles or Infrastructure, Platform and Solution as a Service
* Candidates should possess a natural initiative and pro-activeness to their method of working, be open to new ideas and have a positive outlook.
* A good telephone manner and friendly approach.
* Excellent standard of written and spoken English.
* A driven, committed & flexible approach to work is essential with a personal and technical range of skills to meet the company need.
* Must be a team player but also able to work on own initiative.
* Ability to work well to deadlines and under pressure.

Technical skills
The engineer needs to have good (hands on) knowledge of

* VMware vSphere implementation, maintenance- Advanced Knowledge
* VMware NSX-v - Distributed Routing, Logical switches, Distributed Firewall good knowledge
* VMware Horizon - Basic level
* VMware vRealize Automation- good knowledge
* Microsoft AD, GPO, DFS, Certificate Authority- Good Knowledge

Nice to have is experience in one or more of the below technologies:

* VMware vSphere Replication
* VMware Operation
* NetApp Altavault
* Netapp StoargeGrid
* Onespan Secure Authentication
* Redhat Administration - Basic
* Commvault
* TrendMicro Deep Security
* Symantec DLP
* Microsoft SQL Server- basic knowledge
* Storage networking - FC, FCOE, ISCSI
* SAN/NAS Storage multiple vendors
* Solarwinds monitoring

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

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