Project Manager - Inside IR35 - London/Leeds/Birmingham/Bristol remote - 6 months +

Our client is looking for a Project Manager:

To manage a project and a team of resources to deliver transformational change (people, process and systems)initiatives/programmes across FND to realise our strategy and meet key business objectives. The role will need to ensure that change is governed through build and deployment stages to ensure programme and key sign off criteria success to meet FND goals. The project manager will need to ensure the team realise business benefits including cost efficiencies, service, performance improvements and transform operational capability - this leads to a better customer experience and ensures we meet regulatory commitments (MSL's and other regulatory measures).

*What I'll be doing - your accountabilities *

* Managing a team to deliver transformation programmes (c£0.5-£3m and delivering efficiencies of £0.5-£2m+).

* Accountable for the successful delivery of the project(s), from design through build, deployment and handover into sustain with the change being considered as BAU, including their alignment to FND/Openreach strategy, objectives and scorecard.

* Responsible for assuring delivery across a matrix team, including Regional, Customer, Central Ops and Partner functions, the operations (SME's and managmenet), CTIO/TSO etc, Finance, HR etc. This includes regular engagement and influencing at director level.

* Responsible for managing programme risk and impact to operational performance and ensuring change is successfully delivered.

* Inputting to thought leadership/ strategy on the scope of the project across FND, Openreach and, where appropriate, with industry.

* Regular engagement with directors and key stakeholders both internal and external.

* Understanding of future, inflight programmes and governance across FND LT to identify synergies, risks and opportunities.

* Responsible for the translation of business cases/solutions into actionable delivery plan, ensuring collaboration with the discovery arm between design and build to secure successful business case sign off.

* Managing the team and engaging at Principal (director when appropriate) level to sign off delivery roadmap.

* Taking personal responsibility for key stakeholders at a senior level on behalf of the projects; working closely with the operational sponsors to manage the relationships; co�ordinating the activities of the matrixed teams to mobilise the programme.

Build and Implementation

* Responsible for the sign off against key success criteria (e.g. KPI, SLA, etc) and ensuring the projects are successful.

* Responsible for robust deployment plans, considering wider FND and external factors, to ensure successful rollout of the change, across large proportions of the FND workforce.

* Support engagement at Director level to ensure benefit sign off, delivery support and conflict/risk resolution resulting in the successful delivery of programmes.

* Managing stakeholders (internal and external) on in-flight programmes, to ensure buy in and mitigating impact to operational performance.

* Responsible for the teams risk management, delivering to time, budget and quality.

* Contracting and engaging and with Directors / senior operational resources to ensure benefits and key success criteria is signed off to successfully complete project.

* Responsible for all content/collateral for deployment and liasing with L&D to design training, build and deploy briefings and other upskilling e.g. TM's, OM's and SOM's to ensure rollout success.

Deployment and sustainability

* Ensure the team meets the change deployment principles and hands over sustainability through engagement and partnership working with operational, customer and partners change teams.

* Providing guidance to operational change teams to ensure change lands successfully and is sustainable.

* Working closely with the Portfolio team to ensure a consistent way to governance and way of working across FND for change/transformation initiatives.

* Drives knowledge sharing and improvements to our change methodology by ensuring the teams complete post implementation reviews

The skills you need

* Experience of managing change (delivery) programmes in a fast paced environment including: cultural, system, process and people impact.

* Understanding of change governance and the ability to direct a team to deliver change across a large organisation.

* Principal level stakeholder management (internal and external)

* Strong analytical capability, commercial and financial acumen

* Understanding of current business, commercial and industry objectives and trends

* Understanding of Openreach product portfolio and competitor product offerings

* Stakeholder management; able to build and maintain a range of senior stakeholder relationships and influence stakeholders to support change agenda.

* Ability to communicate complex problems / solutions in an articulate manner, using data to support your argument and influence stakeholders

* Understanding of existing regulatory framework, including regulatory finance and implications for P&L

* Capable of dealing with ambiguity and translating into business requirements


Please send an up-to-date CV


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