Ref: LA0005684_1778329144
Job description
3rd Line Engineer / Team Leader
Must have an Active DV Clearance
Role Overview
This position requires a technically capable individual with strong troubleshooting capability, team leadership skills and experience supporting enterprise infrastructure technologies within secure environments. Flexibility to support shift work may be required. Legacy infrastructure training will be provided.
Key Responsibilities
Provide 3rd line support across secure technical environments.
Support a high profile user community through the incident logging application.
Handle and resolve technical escalations from support teams.
Provide leadership and support to other engineers within the team.
Coach and mentor team members on technical issues and operational processes.
Support implementation activities and operational changes where required.
Technical Skills and Experience
VMware and virtual infrastructure technologies.
Microsoft technologies including Windows Server 2019/2022.
Experience with MCM, SCOM and Exchange.
Strong knowledge of Active Directory, DNS, GPO and User Account Management.
Experience supporting DFS and Windows log analysis.
Exposure to network technologies such as Juniper and monitoring tools.
Knowledge of legacy technologies including Windows 7/10 and Server 2008/2012.
Additional Skills
Strong problem solving and analytical capability.
Customer focused communication and service skills.
Ability to work independently under pressure.
Flexible and adaptable approach to work.
Strong team leadership and interpersonal skills.
To apply, please send your CV by pressing the apply button
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Must have an Active DV Clearance
Role Overview
This position requires a technically capable individual with strong troubleshooting capability, team leadership skills and experience supporting enterprise infrastructure technologies within secure environments. Flexibility to support shift work may be required. Legacy infrastructure training will be provided.
Key Responsibilities
Provide 3rd line support across secure technical environments.
Support a high profile user community through the incident logging application.
Handle and resolve technical escalations from support teams.
Provide leadership and support to other engineers within the team.
Coach and mentor team members on technical issues and operational processes.
Support implementation activities and operational changes where required.
Technical Skills and Experience
VMware and virtual infrastructure technologies.
Microsoft technologies including Windows Server 2019/2022.
Experience with MCM, SCOM and Exchange.
Strong knowledge of Active Directory, DNS, GPO and User Account Management.
Experience supporting DFS and Windows log analysis.
Exposure to network technologies such as Juniper and monitoring tools.
Knowledge of legacy technologies including Windows 7/10 and Server 2008/2012.
Additional Skills
Strong problem solving and analytical capability.
Customer focused communication and service skills.
Ability to work independently under pressure.
Flexible and adaptable approach to work.
Strong team leadership and interpersonal skills.
To apply, please send your CV by pressing the apply button
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

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