Post Date: 10-04-2026 03:33 PM
BMC Helix ITSM/SRM Engineering Services
Brussels
Belgium
Outside
Market Rates
Contract
Defence
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Ref: DFG-0 147650_1775835186
Job description
Essential qualifications
a. University Degree and 3 years function related experience or Higher Secondary Education and
completed advanced vocational training leading to a professional qualification or professional
accreditation with 4 years post related experience;
b. At least 3 years of hands-on experience with IT Service Management based on BMC Helix ITSM
Suite (ver. 20.02 or later), BMC Service Request Management (ver. 20.02 or later) and BMC Smart
Reporting (ver. 20.02 or later) at Administrator and Engineer Level.
c. BMC Remedy ITSM Suite administration and development (version 20.02 and higher)
Desirable qualifications
a. BMC Certification in IT Service Management based on BMC ITSM Suite, BMC Service Request
Management and BMC Smart Reporting.
b. Experience configuring and customizing the Remedy ITSM suite. Solid understanding of BMC
Remedy ITSM architecture including load balancing, high availability, scalability, and fail-over
solutions;
c. Excellent troubleshooting skills
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
a. University Degree and 3 years function related experience or Higher Secondary Education and
completed advanced vocational training leading to a professional qualification or professional
accreditation with 4 years post related experience;
b. At least 3 years of hands-on experience with IT Service Management based on BMC Helix ITSM
Suite (ver. 20.02 or later), BMC Service Request Management (ver. 20.02 or later) and BMC Smart
Reporting (ver. 20.02 or later) at Administrator and Engineer Level.
c. BMC Remedy ITSM Suite administration and development (version 20.02 and higher)
Desirable qualifications
a. BMC Certification in IT Service Management based on BMC ITSM Suite, BMC Service Request
Management and BMC Smart Reporting.
b. Experience configuring and customizing the Remedy ITSM suite. Solid understanding of BMC
Remedy ITSM architecture including load balancing, high availability, scalability, and fail-over
solutions;
c. Excellent troubleshooting skills
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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