Content Designer

Our client is looking for a Content Designer to join their team on a three month initial contract, working out of their site in either Telford or Worthing two days a week. This role is Inside IR35.

Job Description:
* Collaborates primarily with UX/UI Designers and User Researchers to design written content for transactional services.
* Reports to Scrum Master, Product Lead and Digital Service Manager.
* Writes high quality content for HMRC's new digital services that will encourage people to use them.
* Also collaborates with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.
* Will make complex language and processes and make them simple to understand.
* Develop content in such a way that it will encourage people who rarely go online to use it.
* Will build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.
* Will communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.
* Leads on all aspects of Content Design.

Experience/skill sets include:

* Excellent communication and interpersonal skills.
* Experience of writing for the web, with proven ability of creating content that is accessible and usable.
* Experience of user-centred design. Proven experience in using metrics and user feedback to define/refine content.
* Experience in choosing the best format for displaying information to the user
* Proven experience of working within a web, online and digital environment.
* Experience in working with content management and publishing systems.
* Proficient in writing Markdown.
* Candidate will ideally have knowledge of CESA.


LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.