Technical Lead

The Role
Provide hands-on technical leadership to implement persona-driven Microsoft 365 licensing at STW, translating business requirements into scalable, automated, and governed tenant-level solutions. Drive optimisation through integration, automation, and usage analytics while ensuring compliance, efficiency, and value realisation across the license lifecycle.
Your responsibilities:
* Execute persona-driven Microsoft 365 license provisioning and configuration (E3/E5, add-ons) at tenant level
* Implement group-based licensing, user segmentation, and policy controls using Azure AD / Entra ID
* Design and deploy automation (PowerShell, workflows) for dynamic license assignment and optimisation
* Analyse license usage, consumption trends, and feature adoption using M365 tools and Power BI
* Generate actionable insights to drive cost optimisation and improve license utilisation
* Integrate licensing workflows with IAM (Azure AD), ITSM (e.g., ServiceNow), and HR systems (JML processes)
* Implement controls for license governance, compliance monitoring, and audit readiness
* Identify and remediate anomalies (unused licenses, non-compliance, inactive users)
* Support pilot rollouts, troubleshoot issues, and enable scalable enterprise-wide deployment
* Collaborate with program, cloud, and security teams to translate business needs into technical solutions
Your Profile
Essential skills/knowledge/experience:
* Strong experience (8-12 years) in Microsoft 365 and Azure cloud environments
* Expertise in Microsoft 365 licensing (E3/E5, add-ons, security & compliance licenses)
* Hands-on experience with Azure AD / Entra ID (group-based licensing, identity management)
* Proficiency in PowerShell scripting and automation for administrative tasks
* Experience designing and implementing automation for license lifecycle management
* Strong analytical skills with experience in usage reporting (Power BI, M365 Admin Center, telemetry)
* Knowledge of ITSM tools (e.g., ServiceNow) and integration with licensing workflows
* Understanding of Identity & Access Management (IAM) and joiner/mover/leaver processes
* Experience implementing governance, compliance controls, and audit-ready frameworks
* Ability to translate business and persona-based requirements into scalable technical solutions


Desirable skills/knowledge/experience:
* Experience with Software Asset Management (SAM) or FinOps frameworks for license optimisation
* Exposure to persona-based design and workforce segmentation models
* Understanding of UK utilities or regulated environments (e.g., water sector, Ofwat context)
* Familiarity with Microsoft security and compliance tools (Defender, Purview, DLP)
* Experience with large-scale Microsoft 365 tenant transformations or optimisation programs
* Knowledge of cost optimisation strategies within cloud and SaaS environments
* Experience integrating automation with enterprise tools and platforms
* Familiarity with audit processes and regulatory compliance reporting
* Exposure to change management and enterprise rollout strategies
* Strong stakeholder communication skills in cross-functional and client-facing environments


LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.