Post Date: 23-09-2026 08:42 AM
User Researcher
Telford
United Kingdom
Inside
300-400
Contract
Defence
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Ref: 150783_1790152964
Job description
User Researcher
Clearance Required: SC
Duration: 6 months
Location: 2 days a week in Telford. Travel to Stratford - London as required and when required.
User Researcher
This role is responsible for the vision, definition and quality of complex, business critical products and services, for the team.
Role description
User researchers plan, design and carry out research activities with over 2000 internal users that help us gain a deep understanding of the people that use data services. This research informs how the proposition, service, content and interaction design is shaped so that services work well for users and achieve the policy's intent. The services that we build are designed to last and to be reusable across multiple policies/user groups.
Add a note on working with existing user research and take it forward.
Knowledge & experience
Experience working as a User Researcher in a fast paced commercial environment.
Essential
Planning research sessions and defining research roadmaps
Research Operations: facilitating recruitment and incentives and advising on software and tooling when required
Analysing data and communicating actionable insights to the team and stakeholders
Demonstrating the value of user research: engaging sceptical clients and team members and helping immature teams to embed user research practices into their agile workflow
Collaborating with multidisciplinary teams and stakeholders to set objectives and hypotheses for research
Comfortable working with remote teams.
Desirable Skills
Prior experience working in projects related to data-driven decision making.
Inclusive research.
Research skills.
Usability testing.
LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Clearance Required: SC
Duration: 6 months
Location: 2 days a week in Telford. Travel to Stratford - London as required and when required.
User Researcher
This role is responsible for the vision, definition and quality of complex, business critical products and services, for the team.
Role description
User researchers plan, design and carry out research activities with over 2000 internal users that help us gain a deep understanding of the people that use data services. This research informs how the proposition, service, content and interaction design is shaped so that services work well for users and achieve the policy's intent. The services that we build are designed to last and to be reusable across multiple policies/user groups.
Add a note on working with existing user research and take it forward.
Knowledge & experience
Experience working as a User Researcher in a fast paced commercial environment.
Essential
Planning research sessions and defining research roadmaps
Research Operations: facilitating recruitment and incentives and advising on software and tooling when required
Analysing data and communicating actionable insights to the team and stakeholders
Demonstrating the value of user research: engaging sceptical clients and team members and helping immature teams to embed user research practices into their agile workflow
Collaborating with multidisciplinary teams and stakeholders to set objectives and hypotheses for research
Comfortable working with remote teams.
Desirable Skills
Prior experience working in projects related to data-driven decision making.
Inclusive research.
Research skills.
Usability testing.
LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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