Post Date: 29-04-2026 10:45 AM
Level 2 Support Engineer (Inside IR35)
Birmingham
United Kingdom
Inside
200-300
Contract
Technology, Media & Telecoms
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Ref: JZMCCL2S_1777459531
Job description
We are looking for an experienced L2 Support Engineer for a 2 month initial contract onsite in Birmingham.
Scope of the work includes:
* Configuring and supporting M365 deployments, including:
o Defender Anti-Virus
o Device and endpoint management using Intune.
o Identity and access management using Entra ID, MFA and conditional
access.
* Configuring backups and recovering data using Veeam Backup and Replication.
* Patching and updating of infrastructure components, including hardware and
software systems.
* Supporting and troubleshooting virtualisation platforms including Hyper-V and/or
VMWare.
* Configuring and troubleshooting Remote Desktop Services and/or Azure Virtual
Desktop.
* Networking fundamentals including TCP/IP, DHCP, DNS, SFTP, VLANs VPNs and
Active Directory.
* A basic understanding of storage systems including storage area networks.
* Experience using ITSM ticketing system with management of high volumes of
incidents and service requests, including prioritisation and escalation.
* Remote troubleshooting of complex technical issues.
* Creating and updating technical documentation.
* Strong communication skills, with both technical and non-technical audiences.
LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Scope of the work includes:
* Configuring and supporting M365 deployments, including:
o Defender Anti-Virus
o Device and endpoint management using Intune.
o Identity and access management using Entra ID, MFA and conditional
access.
* Configuring backups and recovering data using Veeam Backup and Replication.
* Patching and updating of infrastructure components, including hardware and
software systems.
* Supporting and troubleshooting virtualisation platforms including Hyper-V and/or
VMWare.
* Configuring and troubleshooting Remote Desktop Services and/or Azure Virtual
Desktop.
* Networking fundamentals including TCP/IP, DHCP, DNS, SFTP, VLANs VPNs and
Active Directory.
* A basic understanding of storage systems including storage area networks.
* Experience using ITSM ticketing system with management of high volumes of
incidents and service requests, including prioritisation and escalation.
* Remote troubleshooting of complex technical issues.
* Creating and updating technical documentation.
* Strong communication skills, with both technical and non-technical audiences.
LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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