Coordinate and answer inquiries from theatres with respect to client IT; Ensure correct prioritization of raised incident reports and service requests assigned to CES SL; Support Ops Branches in maintaining up-to-date record of personnel deployed to Theatre of Operations; Process the paperwork for deploying personnel to Theatre of Operations and coordinate activities amongst the offices in the Agency involved with the deployment process (HR, SLs, etc.) and external stakeholders; Provide direct assistance in the organisation/coordination of Deployments wrt personnel attendance, travel arrangements, etc.; Provide direct assistance in the organisation/coordination of Deployments wrt personnel attendance, travel arrangements, etc.; Support the Ops Branch in liaising with administrative staff in other organizational elements to ensure coordination of deploying personnel; Supports Ops Branch in the monitoring of deployed contractors;
Skills and Experience Successful incumbent should be able to: *Be a Proficient user of Microsoft Office suite (Word, PowerPoint, Excel) and SharePoint; *Skilled in managing SharePoint portals content, maintaining up to date, set up libraries and lists, extract data, manipulate data to produce reports (Excel, pivot tables, charts and diagrams) *Efficient and effective communicator; fluent in written and spoken English; *Ability to prioritize *Work under time pressure *Flexible attitude *Can do attitude *Positive attitude *Customer and service minded, courteous, (has the ability to remain polite even when confronted by demanding customers, often with repetitive questions) acts with tact and discretion.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.