User researcher
Fully Remote
Outside IR35
£425p/d



User researchers plan, design and carry out research activities with users that help teams get a deep understanding of the people that use government services. This research informs policy, proposition, service, content and interaction design so that services work well for users and achieves policy intent.

Experience/skills that we cannot do without:

*SC Cleared or ability to obtain SC Clearance
*Experience of working within multi-functional Agile teams
*2-4 years' experience in a User Researcher role
*Experience of working within the Government Digital Service (GDS) environment
*2-3 years' experience following and working to GDS standards
*Previously worked with Government agencies such as DWP, HMCTS, Home Office etc
Experience of working within multi-disciplined teams \developers, product owners QA teams etc)

Skills required to be a user researcher
You will need the following skills for this role, although the level of expertise for each will vary, depending on the role level.
*Analysis and synthesis. You can turn research data into clear findings that inform decisions. You know how to involve colleagues in analysis and synthesis to increase consensus and challenge assumptions.
*Inclusive research. You understand the diversity of users of government services. You know how to include all kinds of users in appropriate research activities to help teams deliver accessible services.
*Research skills. You understand and have experience of a range of user research methods. You can choose appropriate methods for different stages of the product life cycle and situations. You know how to apply methods correctly.
*Society and technology. You understand the social and technological context for government services. You can help colleagues understand how digital technology is changing user behaviour, and the challenges and opportunities for government services.
*Strategic insight. You understand organisational strategy and objectives. You can align user research activities with objectives to create strategic insights that inform policy and proposition.
*Technical understanding. You demonstrate knowledge of the technologies used to build and operate digital services. You understand the different technical roles in a multidisciplinary team.
*User-centred and agile practices. You understand user-centred design practices and know how to embed them into an agile workflow to deliver timely findings. You can


LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.