Microsoft Intune and Windows 365 Subject Matter Expert (SME)

Candidates will be expected to demonstrate that they meet these requirements within their application, and during the interview process. Due to the nature of the work that the M365 team must cover; it is imperative that candidates are able to operate with initiative, leadership and a strong work ethic. This role requires the candidate to act independently as a trusted advisor on all matters relating to Windows 365 and Microsoft Intune.

Act as the Microsoft Windows 365 Subject Matter Expert (SME) Administrator
The Microsoft Windows 365 SME must have in depth knowledge and experience of working with Windows 365, and will be solely responsible for managing, maintaining, and troubleshooting all elements pertaining to the Windows 365 Cloud PCs. The role will cover reactive support and proactive activities to include design solutioning in accordance with project requirements. The Windows 365 SME will be able to demonstrate knowledge and experience in the following areas:
· Windows 365 provisioning - to include how this is handled and the various options, such as gallery image type, Single Sign On (SSO), SKU types etc.
· Onboarding/off boarding users - This process will be owned by the Windows 365 SME and as such, an understanding of how this works, how it triggers the provisioning process, and licensing requirements is essential.
· Knowledge and experience of how to re-size Windows 365 Cloud PCs.
· Knowledge and experience of how to re-provision Windows 365 Cloud PCs.
· Knowledge and experience of managing Windows 365 Cloud PC restore points.
· Knowledge and experience of managing and troubleshooting the Windows client operating system (Windows 11).
Act as the Microsoft Intune Subject Matter Expert (SME) Administrator
· Maintain the Intune Security policies (investigation and testing of the current policy conflicts)
The Microsoft Intune SME must have in depth knowledge and experience of working with Microsoft Intune, and will be solely responsible for managing, maintaining, and troubleshooting all elements pertaining to Microsoft Intune. The role will cover reactive support and proactive strategy, not only investigating and resolving immediate operational challenges but also driving forward the architecting, designing, and implementation of robust Windows 365 and Intune solutions tailored to project needs.
The Microsoft Intune SME will be able to demonstrate knowledge and experience in the following areas:
· Autopilot.
· Enrolment.
· Configuration policy profiles - settings catalogue, templates, custom etc. To include managing Intune policy conflicts - highlight, troubleshoot, resolve and/or make recommendations.
· Security Baselines - To include managing Intune policy conflicts - highlight, troubleshoot, resolve and/or make recommendations.
· Endpoint Security - Antivirus, Account Protection, Disk encryption, App control for Business etc.
· Windows Update Rings and Autopatch.
· Platform scripts.
· Detection and Remediation scripts.
· Microsoft Defender for endpoint.
· Reporting - Monitor the health and activity of endpoints.
· Microsoft Intune Application management - Store apps, win32 apps etc - This should include knowledge of the Microsoft Company Portal, and it's role supporting end users (available apps, compliance status etc).
· Assignment of user and device group memberships, to include the creation and management of user and device dynamic membership rules.
· Compliance policies - must also understand how compliance can integrate with conditional access.



Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.