Key Responsibilities
Strategic Alignment & Capability Design

Translate business strategy into clear target operating models and capability maps

Identify and prioritise capability gaps and transformation opportunities

Ensure service portfolios align with customer needs and market dynamics

Transformation Enablement

Contribute to the planning and execution of digital and business transformation initiatives

Define and maintain transformation roadmaps, ensuring alignment across teams and functions

Act as a liaison between business stakeholders, technology teams, and service delivery functions

Process & Service Optimisation

Map and optimise end-to-end business processes to enhance performance and reduce inefficiencies

Implement industry best practices to improve service quality, scalability, and consistency

Support the design and rollout of repeatable, scalable service delivery models

Governance & Change Management

Facilitate stakeholder alignment and manage the impact of organisational change

Promote structured change management approaches to support smooth adoption of new capabilities

Data-Driven Decision Support

Use business architecture models to support strategic planning and investment decisions

Collaborate with finance, operations, and product teams to evaluate ROI and assess business value of initiatives

Education & Experience Requirements

We are looking for candidates with:

A strong understanding of technology-enabled business models and service delivery

Proven experience in transformation programmes and change management

In-depth knowledge of business architecture frameworks such as TOGAF or BIZBOK

Proficiency in business modelling and process design tools (e.g., ArchiMate, BPMN, LeanIX)

Excellent stakeholder engagement and communication skills, with the ability to work across technical and non-technical audiences


LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.