Business Operations Analyst
6 Month contract initially + Extensions
Based: Remote with max - 2 days p/w onsite in Telford.
Rate: £225 - £250 p/d - (via Umbrella company)

We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a Business Operations Analyst
to join the team.
The Business Operations Analyst will form part of the Practice's Business Operations Team supporting the day-to-day operations and may on occasion be required to deputize for the Business Operations Partner. They will support operations across various functional areas, implementing strategies to achieve organisational goals. They require strong communication skills to aid regular collaboration with our CDAs, the Bus Ops Hub and the PMO / BusOps practice SLT.

Your responsibilities:
Provide support in empowering junior team members through, Training, coaching, and mentoring for all aspects of the assigned roles to promote delivery of an all-rounded Business Operations service.
Reward and recognition of junior members within the teams and sharing success with the broader Capgemini Business Operations and wider communities.
Contribute to the Business Operations community on the Market Unit, driving the Business Operations agenda as part of the Practice - capability development, standards, tooling, innovation.
Lead by example and promote role model behaviour in line with the Behaviour Blueprint for:
Yourself, Within your Business Operations Team, Within your Practice, Within the SAP Community Be an advocate for change Represent the Practice area to ensure effective stakeholder and relationship management.
Promote the Business Operations service and build relationships with stakeholders, taking account of their objectives and expectations.
Understand dependencies and boundaries of responsibility between each group.
Proactively seek improvements to all areas of the Business Operations service, managing implementations, and sharing best practices to ensure consistency across MU.
Provide support, direction and guidance to the Practices stakeholders to ensure governance, control and monitoring mechanisms are effective and delivering value.
Drive the enforcement of standards, processes, and procedures in line with UPM Methodology.
Deliver Business Operations services and governance within assigned area(s) to help achieve overall targets agreed each year.
Identify and/or develop processes and practices for the comprehensive and consistent management of project / program delivery in line with UPM and MU Standards.
Follow and implement elements of the Practices communications plan.
Identify and lead best practice for communications within the Practices.
Ensure an effective and consistent RAID management practices are in place.
Provide advice and support for RAID escalations and communication that adds value.
Represent assigned area at MU level Risk Board.
Support the strategic recruitment & resource management service to ensure all demand is identified and fulfilled.
Enact and follow the Practices resourcing strategy.
Provide advice and support for the business area that adds value.
Ensure the consistent resourcing approach is maintained across the Practices.
Assist new joiners through the onboarding process and inductions.
Provide a consistent and accurate financial management service to ensure all costs, spend budgets and demand targets are appropriately forecasted, managed, reported, and communicated.
Ensure alignment of demand and delivery forecasts, using tooling to bring such data points together.
Ensure the Practices services are appropriately impacted, funded, and managed within budget.
Ensure consistent and smooth review of monthly forecasting process is in place and all financial risks and issues communicated appropriately at the right level.
Add value to the Practices in supporting, monitoring, and reporting which is tailored for the target audience.
Ensure capacity plans are monitored and that people assigned to the Practice have accurate forecasts.
Review, monitor and challenge (when necessary) the status of capacity plans for the local Practice Management Team.
Provide sufficient reports to support the process of capacity planning

Key Skills & Experience:
Meet assignment objectives set within Get Success.
Provide consistent application of the governance structure in place which is agreed, implemented, and understood by all parties.
Deliver the communications plans in place actively led and driven by Business Operations.
M Cycle output (M Review pack, Risk and Opportunities, Headcount).
Update RAID log and process.
Support with the delivery of the agreed resourcing and recruitment strategy.
Maintain People Manager tree, where requested.
Business Operations Analysts Supporting Practices to provide Business Operations services Workforce Planners Work with Business Operations Partners to support the Capability within Practices PMO Analysts/PMO Leads/ PMO Managers Providing Programme Office Support within Contract Delivery Areas Practice Leads Accountable for leading Practices Head of Profession Delivering strategy for their area of expertise Finance Business Partner Responsible for specific P&Ls Resourcing and Recruitment Business Partner Responsible for resource management and recruitment HR Business Partner Working with Practices to deliver against HR processes Business Operations Director Accountable of leading the community of Practices Business Operations Partners Business Operations Professionals supporting Practices to provide Business Operations services Telford, United Kingdom

This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible.


LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.