The specific tasks identified for the role, and associated skill/knowledge requirements, are as follows:
*Executing efficient maintenance (both in-house and outsourced), installation and testing, operation and user support of application software for the E-3A Component data and mission support processes, hosted on NAEW&C networks and stand-alone IT/CIS Systems (Data and Support Software);
*Assisting with application administration for the assigned software applications, to include introduction and maintenance of user groups, user profiles and site content management of portal software;
*Ensuring that all assigned IT/CIS Services (including software, on-line and archived data, workflows, etc.) are adequately protected according to NATO and NAEW&C security directives, to include a viable disaster recovery capability;
*Providing technical support on assigned application software to external agencies, when required.
*Executing review, testing, documentation, implementation and release for use of data and applications software;
*Arranging for and participating in installation support for IT/CIS Service application software and data on server and client platforms, including configuration management (i.e. user and system administration, license monitoring, product version identification, etc.);
*Participating in analysis of causes and incidents of IT Service failures (including IT System trouble-shooting) and effecting appropriate action to correct problems;
*Providing support needed to ensure the continuous availability of all required software application functionalities.
The successful candidate will work on site at NAEWC & Force HQ in Geilenkirchen under the direction of the Head of the CIS Support Squadron or designated Section Chief
Skills and Experience
Requested skills, competencies and toolset knowledge:
*Profound knowledge of MS Windows Server and associated core enterprise services (Windows Server, workstation operating systems, active directory management, MS Exchange, MS Lyne) - Installation, patching, administration, tuning, configuration, hardening/securing, troubleshooting;
*Profound knowledge of networking protocols, ports & topologies (TCP/IP configuration and troubleshooting);
*A thorough understanding of backup techniques (configuration, administration, troubleshooting);
*Familiar processes related to Disaster Recovery (HW /OS/Storage - planning implementation, testing, documenting;
*Familiar with processes related to Change/Configuration management.
*Knowledge of Windows Server 2012R2 and higher; DNS management;
*Group policy management;
*Understanding of Remote Desktop Gateway Services; Remote App provisioning.
*Deep knowledge of SharePoint farm administration with expert level skills on SharePoint 2010,
*SharePoint 2013 and SharePoint 2016
Desirable Specific Experience:
*Microsoft Certified Solutions Associate SQL Server 2012
*Microsoft Certified Solutions Expert SharePoint
*Microsoft Technology Associate Developer
*Microsoft Technology Associate IT Infrastructure
Preference will be given to candidates with a demonstrated knowledge and experience of NAEW&C Force CIS Squadron organisation, procedures and IT Systems.
Deep knowledge on SharePoint farm migration from SP2010 to SP 2013 to SP2016