Our Client is urgently looking for Helpdesk Technicians.
Location: in Preston from 4th July. (Remote work if before)
Hours: 40/week on shift patterns between 07:00 and 19:00 (need to be flex re working hours)
2Customer service experience, ideally face to face
3Willingness to learn
*Good communication and interpersonal skills including excellent telephone manner and strong Customer Focus.
*Dedication in a busy environment.
*Ability to meet and exceed set targets.
*Self-motivation/discipline to develop and improve own skills and performance.
*Demonstrates eagerness to be flexible in changing environment re: technology and working practices.
*Demonstrates own initiative in tackling issues without undue reference to superiors.
*Have excellent ability to communicate effectively (i.e. questioning and listening skills) both face to face and via the telephone. Works comfortably in a team, creating good working relationships to gain the trust of colleagues.
*Demonstrates the ability to establish and meet customer requirements, accurately recording customer requirements, and updating information coherently with an intelligible and relevant comment.
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.