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2nd Line Support Analyst

ICT Division
01782 203040
£17.50 - £20.00 per hour
25-11-2021 12:21 PM
My client is an IT service provider who urgently requires a 2nd line support analyst to provide services on their clients site in Cardiff.

RATE: £17.50 - £20.00 PER HOUR (INSIDE IR35)

- Management of rollouts of windows 10 OS Installation/imaging/configuration and 2nd line support experience using predefined instructions for build.
- To configure the devices and support for end users and hand over completion
- To ensure audit and config management details are captured when the devices are rolled out.
- To provide ongoing 2nd line support for devices following roll out for the Windows 10 OS and O365 applications.
- Configuration experience and Knowledge of SCCM, patch management, network protection and systems.
- Excellent customer service and team working skills required in a corporate environment
- The candidate will be required to go through BPSS clearance to completion.
- Customer will allow the start of the candidate on the basis the application has started.

- Experience of building devices using AutoPilot
- 2nd line support of MacBooks in a corporate environment with experience of JAMF.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

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