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Desktop Support Engineer

Defence Division
01782 203040
South West
05-08-2022 09:05 AM
***SC Cleared***
Desktop Support Engineer
12 Month + contract
Rates: Market Rates (Umbrella-PAYE)

We are working with a great, long term client and a leader in their field. We are looking for a Desktop Support Engineer to join the team on a long term, 2 year +, programme of work.

Key responsibilities:
*Oversee and update assigned support service requests.
*Handle daily technical support activities on desktop support, data network and server management
*Grow clients and communicate to Account Manager by determining new opportunities
*Providing the breakfix support for Desktop, laptops and other components
*Setup desktop computers and peripherals and test network connections
*Install and test desktop software applications and internet browsers.
*Test computers to ensure proper functioning of computer systems
*Support the mobile devices for registering in BES or Intune environment
*Train end users on usage of computer hardware and software.
*Network and connect computers within organization to better communication
*Maintain computer peripheral devices like printers and resolve associated problems
*Level 2 support experience in troubleshooting and fixing Audio Video equipment onsite.
* Maintain the devices inside the datacenters and resolve associated problems

Key Skills / Experience:
*Prior experience in Desktop support and executive support.
*Excellent knowledge on computer hardware.
*Good knowledge on Desktop Operating systems.
*Basic knowledge on network management.
*Basic Knowledge on Active Directory.
*Sound Knowledge on Software deployment through various tools.
*Sound knowledge on Application packaging, deployment and troubleshooting.
*Possess strong troubleshooting, reasoning and problem-solving skills.
*Possess strong experience in handling issues in Windows OS.
*Constantly seeks to improve technical knowledge and researches new product capabilities.
*Possess excellent communication and interpersonal skills.
*Participate when needed, the project meetings with the customer.
*Experience in troubleshooting and fixing audio video equipment.

This is a fantastic opportunity on a great programme of work.
Apply now for your CV to reach me directly and we will reply as soon as possible.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

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