IT USER SUPPORT TECHNICIAN
SIGONELLA, ITALY
6 MONTHS
ASAP START DATE
IR35 DETERMINATION: N/A
RATE - COMPETITIVE
*** SECURITY CLEARANCE REQUIRED ***
Requirement Description
*Install and configure workstations (PC hardware and software) in a Windows environment
*Perform advanced analysis and troubleshooting of IT desktop services, in support of incident management processes
*Resolve incidents affecting end-users
*Create, track, resolve and close incident tickets
Skills and Experience
*At least 3 years of experience in installing and configuring IT desktop services and supporting incident management processes at level 1.
*Experience in troubleshooting and maintaining Windows OS and iOS
*Experience with Active Directory
*Experience in installing and troubleshooting end-user devices, Multi-Functional printers and computer peripherals
*Experience in configuring antivirus software (preferably McAfee)
LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.