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Contribution to building future capability pipelines within the Services * ITIL4 Foundation * Professional Scrum Product Owner/SAFe Product Manager * In depth ServiceNow knowledge and experience * Understanding of service design across the whole life of service delivery. * Experience of working with suppliers and relationship management * Broad technical understanding * 2-5 years product experience * PRINCE2 Agile * ITIL4 Specialist certifications or relevant experience

We are looking for a Senior Developer to join the engineering team. The ideal candidate will provide technical leadership across the development lifecycle while supporting the delivery, enhancement and operation of the platform and associated services. The successful candidate will be expected to lead feature delivery, mentor engineers and support service operations within a secure, business-critical environment.

The Senior Service Architect will provide service design direction and guidance based on customer requirements and defined technology outcomes. Take responsibility for designing services that are supportable, stable and ready for successful transition into live operations. Produce key service design collateral including HLDs, BPMN models, compliance statements, processes and procedures.

The OSM Service Desk Agent will provide technical support within a secure, fast-paced 24/7 service environment based fully onsite in London. Work a 12-hour shift pattern covering 7am to 7pm and 7pm to 7am, consisting of 3 day shifts, 3 night shifts and 6 days off. Support end users across multiple products, systems and technologies while maintaining the availability and quality of IT services. Take ownership of customer issues, resolving routine problems independently and support escalations.