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Senior User Researcher - SC Cleared

Central Government Division
01782 203040
£649.99 - £650.00 per day
13-09-2022 06:02 PM
Senior User Researcher
£650 p/d Inside IR35
Fully Remote
Initial 6 month contract
SC Cleared


*Leading the planning, design and execution of user research and usability testing to understand user needs and behaviours and inform the design and development of government services
*Influencing how decisions are made and constructively challenging ways of thinking at both the team and senior stakeholder level
*Leading other user researchers within a digital delivery team, mentoring and up-skilling researchers and supporting the growth and development of the team
*Taking a user centred, evidence-based approach by turning user research findings into actionable insights that influence service/product development
*Supporting digital delivery teams to build accessible digital services by ensuring that participants with access needs and low digital skills are included in all research
*Sharing insights from research and examples of best practice where they can help other researchers
*Aligning user research activities with wider organisational objectives to provide strategic insights that inform policy and proposition

You will also be expected to carry out the following day to day activities:
*Presenting research findings and related recommendations to senior decision makers across government
*Identifying, mitigating or escalating risks to conducting and implementing research

Skills and experience

*Understanding and applying a range of user research methods correctly for different life cycle phases, and advising others on these methods
*Communicating insights from research in a clear and impactful way that drives change in the design of services and informs policy and proposition
*Establishing an effective user centred design culture in a team, and supporting them to embed user centred design practices into their agile workflow
*Convincing senior stakeholders about the benefits of adopting a user-centred approach, based on evidence
*Establishing and applying ethical research standards and practices to ensure the safeguarding and wellbeing of participants and researchers
*Researching diverse audiences to help teams deliver accessible and inclusive digital services

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.

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