Our client is looking for a Service Manager to be onsite 2 days per week in Knutsford with 3 days working remotely. This is an initial 3-6 month contract, on £280 per day Outside IR35.
Essential Skills/Basic Qualifications:
*Strong communication skills to enable building of effective relationships across teams within the customers', key stakeholders and suppliers across all cultural regions.
* Strong stakeholder management skills to help ensure buy-in and support for initiatives/deals underway.
* Evidence of organisational skills and the ability to multi-task whilst ensuring quality and attention to detail under strict deadlines
* Experience of working with third party suppliers.
* Knowledge of analytic techniques and methods - in particular, proficiency in the use of Microsoft Office.
* Knowledge of ITIL processes of Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement and / or ITIL Foundation Certification.
* Experience with Agile, Technology Product Management & Site Reliability Engineering principles.
* Technical knowledge / appreciation of Networking products such as Switches, Routers, LAN, Firewall, Load balancing, Wireless technologies, Telecoms Industry and / or other Technology infrastructure.
* A good team player, the ideal candidate will encourage colleagues to contribute but also have the ability to work alone to tight timescales
* Experience within a customer service environment / ability to see the customer impact.
* A positive attitude and desire to improve services.
* If the assignment becomes longer term capability to attend onsite at Radbroke Hall (Cheshire) monthly to meet colleagues. Currently the rest of the team works hybrid 40% onsite and 60% remote.
LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
