Microsoft Support Engineer
Target Start Date: asap
Target End Date: 31/03/26
Recruitment Type: Contractor
Location of role: Corsham
Location requirement: Fully on site
Clearance Required: SC OR DV
Working Pattern: Mon-Fri
Brief overview on the role/project
We are looking for a Microsoft Support Engineer to provide technical support across all security domains. We are looking for dependable and experienced L3/L4 staff that are not afraid to own problems/incidents and deliver solutions to issues.
The Microsoft Support Engineer will be responsible for the following:
* Implementation and deployment, including Installing, configuring, and deploying Microsoft servers, clients, and related infrastructure, within on-premises environments.
* Troubleshooting and incident resolution, including Investigating, diagnosing, and resolving complex technical issues across various Microsoft products such as Skype, Exchange and SharePoint.
* Security and compliance, including support the deployment of security measures to protect the Microsoft product environment and ensuring compliance with relevant regulations.
* Documentation and knowledge transfer, including creating and maintaining documentation for the Microsoft environment and providing knowledge transfer to other support staff; and
* Collaboration and communication, including working with other members of the support team, resolver groups, project managers, and stakeholders to ensure successful implementation and ongoing support to all Microsoft products including Skype services.
Your transferable skills and experience:
* Expertise in Microsoft Products: Deep understanding of Skype for Business, Exchange and SharePoint architecture, features, and functionality across multiple versions.
* Microsoft Technologies: Experience with related technologies like Exchange, SharePoint, and Office 365.
* Networking: Knowledge of networking concepts and protocols relevant to Microsoft products such as TCP/IP, DNS, and DHCP.
* PowerShell Scripting: Proficiency in PowerShell scripting for automation and system management.
* Troubleshooting and Problem Solving: Strong analytical and problem solving skills.
* Communication and Collaboration: Excellent communication and collaboration skills to work effectively with diverse teams; and
* Security and Compliance: Understanding of security best practices and compliance requirements.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
