About the Role
The Business Change Manager will lead and embed change across complex programmes, ensuring successful adoption of new ways of working, systems, and processes. Operating in a sensitive, multi-stakeholder environment, the role is responsible for engaging internal and external partners - including government agencies, industry suppliers, and service personnel - to drive understanding, commitment, and benefits realisation.
A central part of the role is ensuring effective, coordinated communication and stakeholder management, balancing operational priorities with organisational transformation goals.
Key Responsibilities
Change Leadership
Lead the design, planning, and delivery of change initiatives across programmes and projects.
Translate strategic objectives into practical, actionable change management plans.
Assess organisational readiness, identify barriers to change, and develop mitigation strategies.
Ensure benefits realisation and measurable outcomes aligned with programme objectives.
Stakeholder Management
Map, analyse, and manage a wide range of stakeholders, from senior military leadership to civilian staff, contractors, and partner organisations.
Build trusted relationships and act as a key interface between programme teams and the operational community.
Facilitate effective stakeholder governance, ensuring alignment across cross-functional teams and partner agencies.
Provide regular updates and engagement materials tailored to each stakeholder group's needs and security sensitivities.
Internal Communications
Develop and execute internal communication strategies to ensure clarity, engagement, and consistent messaging across the organisation.
Work with communications, HR, and leadership teams to cascade key messages effectively.
Produce briefings, intranet content, leadership packs, and internal newsletters to support change awareness and adoption.
Gather feedback and sentiment from staff to evaluate communication effectiveness and inform future engagement activities.
External Communications
Coordinate external communications related to programme change with partners, suppliers, and other government departments.
Liaise with corporate communications and security teams to ensure all external messaging complies with communication protocols.
Support the preparation of stakeholder briefings, public statements, and engagement with industry and regulatory bodies.
Training and Capability Building
Support the development of training plans and materials to help personnel adapt to new processes, technologies, or structures.
Coach leaders and line managers to act as visible change champions across environments.
Governance & Reporting
Contribute to programme-level governance, reporting, and assurance activities.
Track progress against change milestones and provide regular updates to senior leadership and programme boards.
Skills & Experience
Proven experience delivering complex business change in government, or similarly regulated environments.
Strong stakeholder management and communication skills, with experience engaging across multiple organisational levels.
Excellent written and verbal communication skills, with the ability to tailor messages to technical, operational, and executive audiences.
Demonstrable ability to operate within secure, politically sensitive, or classified environments.
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.
Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
