Tech 3

VIP Premium Desktop IT support to senior executives of a large financial organisation. Incident resolution via telephone service desk tools and direct desk side engagement with the customer as part of a Premium service team supporting approx. 5000 clients Customer coaching Supporting customers with Remote Working Maintain effective working relationships with other customer resolver support teams, CC UK colleagues and external service providers. Identify potential improvements with how latest technology can be used to support the business Participate in testing new applications and hardware as required. Communication and high-level desktop support skills are key to this role, as we are delivering support services to a VIP client base with key business users regarding day-to-day support Must Have Requirements 1. Minimum of 5 years' experience of having worked on a Service Desk or a 2nd line desktop support team of a large financial organisation. 2. Experience providing IT Support (both remotely and face to face


LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.